Privacy Policy

1. Introduction

PublicUtilityRegistry ("we," "us," or "our") is devoted to upholding your privacy. This document outlines our policy on privacy and demonstrates our commitment to the protection of your information during your visit to our website publicutilityregistry.sbs or when using our yacht charter offerings.

Consenting to the practices described in this policy is required when availing of our services. This policy is in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy regulations in Canada.

2. Information We Collect

2.1 Personal Information

Information you personally submit to us is collected when you engage with us in the following ways:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing forms on our website
• Taking part in surveys or promotional events

The data collected could include:

• Contact details such as name, email, telephone number, and address
• Payment details (handled securely by third-party services)
• Preferences and stipulations related to the yacht charter
• Secondary contact details in case of emergency
• Health-related or food preferences information, if provided

2.2 Automatically Collected Information

We automatically compile certain data about your device and how you interact with our website:

• Your IP address and geographical information
• The type and version of your browser
• Details of what pages you've visited and the time you've spent on the site
• Websites that directed you to ours
• Data about your device, such as type and screen resolution

2.3 Cookies and Tracking Technologies

To improve your browsing experience on our site, we utilize cookies and related tracking technologies. These technologies permit us to:

• Recall your site preferences
• Analyze site use and performance
• Deliver personalized content
• Enhance our services

You can manage preferences for cookies through your web browser's settings or our cookie consent tool.

3. How We Use Your Information

The information we amass is used for purposes such as:

• Service Delivery: To manage yacht charter services, process reservations, and maintain communication about your booking
• Customer Support: To address your queries and offer support
• Payment Processing: To handle transactions and billing
• Safety and Security: To assure the security of our operations and to prevent fraud
• Marketing: To forward promotional materials and updates, only if you opt-in
• Website Enhancement: To observe site interactions and advance our website experience
• Compliance with Legal Obligations: To adhere to legal and regulatory requirements

4. Disclosure and Sharing of Information

Third parties will not be sold, traded with, or rented your personal details. We may share your data in these scenarios:

4.1 With Third-Party Service Providers

Trusted external parties may access certain information to assist with: payment facilitation; web hosting and management; email outreach; website analytics; and customer service.

4.2 For Legal Purposes

We may reveal your personal details if legally mandated or to comply with legal process, enforce law orders, respond to emergencies, or scrutinize possible wrongdoing or illegitimate activities.

4.3 During Business Transitions

Should our company undergo a corporate transition such as a merger, acquisition, or asset sale, your personal data may be part of the transferred assets.

5. Safeguarding Your Data

We engage in reasonable technical and organizational measures designed to protect your personal details from unauthorized intrusion, manipulation, exposure, or obliteration. Our safeguards include encryption technology, secure servers, access management, consistent evaluations, and staff education.

However, we cannot pledge complete security due to the nature of internet and electronic storage.

6. Retention of Data

We keep your personal information only to the extent required to serve the collected purpose or as legally necessary. Typical retention periods are:

• Reservations for charters: 7 years for tax and legal reasons
• Marketing correspondence: Until opt-out or deletion
• Data from website tracking: 26 months
• Customer service interactions: 3 years from the final contact

7. Your Rights and Choices

You possess the right to access, amend, erase (bounded by legal constraints), transport, refuse marketing communications, and control cookies. To perform these rights, reach out to us with the contact information provided below.

8. External Services

8.1 Google Analytics

For website usage analysis, we employ Google Analytics. You may opt out by utilizing the Google Analytics opt-out add-on for browsers.

8.2 Social Media

Our site may incorporate links to social platforms, each governed by their respective privacy policies.

8.3 Transaction Processors

Financial transactions are processed by outside services that adhere to PCI DSS compliance.

9. International Data Transfers

We may transfer and process your data outside of France, and we proceed to apply suitable protections in accordance with privacy laws.

10. Protecting Children’s Privacy

We do not intentionally gather personal data from children under 13. If it comes to our attention that a minor has supplied data, contact us for immediate resolution.

11. Updates to This Privacy Policy

Periodically, this policy may be amended to reflect changes in our practices or legal obligations. We will inform you of updates through posting the revised policy, contacting registered users, or displaying a notification on our website. Your continued use after the effective date is taken as acceptance of the updated terms.

12. Contacting Us

For inquiries about this Privacy Policy or our data handling methods, please contact us:

13. Adherence to Google Ads User Consent Policy

We comply with the Google Ads user consent policy and give you the option to alter your cookie/tracking preferences at any time through our cookie settings.